Coordinated and supported the implementation of $4 million in adaptive technology equipment and services in 40 IRS locations around the country. Managed a rigorous implementation schedule that included over 200 systems in 4 months. Services involved disability assessments, training, configuration management and cut-over support. Designed and implemented work processes and procedures to ensure smooth transition from a DOS environment to Windows NT.

NeuroSystems, Inc. - Headquarters - Bethesda, MD
Network and Lotus Notes Manager
January 1996 to June 1998

Summary

Certified IBM Solutions Expert in Net.Commerce, Ms. Dimon was the primary project and staff senior manager for the Web Development Team. Providing advanced Internet/Intranet development, network systems management, Lotus Notes Domino administration and support, and dynamic HTML development (with animation, advanced tables, JAVA scripts and applets, streaming video and audio clips, etc.), producing Internet pages, Intranet database systems, network services and training.

Server environments include multiple Linux and Windows NT Internet servers, as well as Windows NT LAN. Internet sites were created on staging servers, then promoted into production. Workstations ran Windows 95 and primarily used MS Office 97 applications.

Highlights:

• Ability to translate technical concepts into non-technical, layperson's English.

• Strong customer support background, interfacing with corporate management as well as end users.

• Managed a team of programmer/analysts, network administrators, and student interns. Direct complex Web development projects for both internet and intranet applications.

• Provided analysis and design of business solutions using Lotus Notes and Domino database applications, including hardware and software specifications, using workflow diagrams and traditional architectural methodologies based on system design requirements.

• Expertise in IBM's Net.Commerce product line, Lotus Notes Domino, advanced Intranet and Internet solutions, including projects involving database access from Web pages using Cold Fusion.

• Ability to analyze project requirements and direct a team of experienced programmers to provide superior quality solutions through Web interfaces.

• Provided telecommuting management to remote programmer/analysts, training them in administrative, social, and behavioral skills required for employers who need staff to work from home. Highly competent telecommuting practices. Presented seminar to high school students on the value of being able to telecommute for computer-related job opportunities.

• Managed a community service initiative with Montgomery County Schools in Bethesda to provide HTML training classes to local high school students, resulting in the production of additional Web pages to The Greater Bethesda-Chevy Chase Chamber of Commerce's Web site for community service hours credit for (required for all graduating seniors). Training student interns from both high schools and colleges to be able to compete in the local job market for Internet-related positions.

---

IBM Government Systems NA - Onsite - Bethesda, MD

Project Leader
Eagle LAN Support, IBM Government Systems
July 1995 through December 1995

Contract on location. Primary responsibility to manage on-site contract for extended support and maintenance of a highly complex system accessing RS/6000 DB2/6000 databases in a client-server structure of LAN-connected ValuePoints (Pentiums) and PS/2s (486/50) systems, connecting to VM and MVS databases through CICS and DDCS/2 gateways, and remote LAN access through LAN Distance. Supervised technical staff members, and coordinated administrative tasks for several concurrent projects.

Senior Systems Engineer/OS/2 LAN & Database Support Analyst
Eagle LAN Support, IBM Government Systems,
January 1993 to July 1995

Daily tasks included LAN administration on Token-Ring topology, using OS/2 Advanced LAN Server 4.0 and 3.0; daily hotline monitoring/logging in Lotus Notes database as second-line support for approximately 120 Eagle LAN users; support and maintenance of the Eagle LAN database applications; daily setup and support for OS/2 Warp and 2.x workstations with LAN requester, DB2/2, CM/2, and TCP/IP through an electronic, LAN-based installation process; server setup, configuration, shared application installation, and backups; and LAN process documentation. Provided secondary support in 1993 for approximately 20 remote Portable Office Workstation ThinkPads for remote LAN access via Remote Vision/2.

---

Comsys Technical Services
Rockville, Maryland

IBM Southeast Region
OS/2 LAN and Workstation Support Analyst
November 1991 through December 1992

Contract on location for IBM Southeast Region, providing OS/2 and workstation support for local Image Development group in Bethesda, Maryland. Responsibilities included installation and support of OS/2 1.x through 2.x, including a site-wide rollout of newest code to approximately 800 LAN attached workstations; departmental server setup, configuration and application installation; setup and maintenance of servers for remote LAN access with Remote Vision/2, supporting approximately 40 remote users; setup and administration of Lotus Notes "hub" server for Bethesda site of Southeast Region; and daily hotline support for DOS, Windows and OS/2 users.

---

Independent Contractor

OS/2 LAN Server Course Developer
August 1991

Responsibilities included developing and writing three levels of OS/2 1.3 LAN Server Administrator courses for a government agency contract. Assisted in delivery courses.

---

North American Life Assurance Company
Toronto, Ontario, Canada

Information Center
Programmer/Analyst
January 1986 through April 1991

As a Senior Programmer/Analyst, Becky's responsibilities concentrated on designing the corporate LAN for this large life insurance company. Prior to specializing in Local Area Networks, her duties included daily hotline for hardware and DOS application support; budgeting and allocating $1.2 million for hardware and $600K for software purchases annually; maintenance of hardware inventory for 250+ IBM workstations (PCs, XTs, 3270 PCs, ATs, PS/2s); implementing telecommunications translation scripts for dialing out and accessing financial information from five banking institutions, conducting training courses for Lotus 1-2-3 and DisplayWrite users in a classroom setting; and the installation and support for the first two departmental Local Area Networks.

---

A M International, Varityper

Marketing Support Representative
December 1983 through August 1985

Becky worked as a Marketing Support Representative, providing formal classroom training, on-site support, complex telecommunications installations involving translation scripts between multiple platform computers, and sales show demonstrations of digital, computerized phototypesetting equipment, across a four-state territory.

---

Education

Master of Arts, University of Richmond, 1980

Secondary Education Certificate, Bryan College, 1979

Bachelor of Arts, Bryan College, 1978

---

Distinctions

Certified IBM Solutions Expert - Net.Commerce

Production, layout, design, and printing coordination of Stewart James in Print: The First Fifty Years. Edited by Allan Slaight (former owner of the Toronto Raptors) and the late P. Howard Lyons. 1988.

“Christian Allegory in the Seventeenth Century: A Comparison of George Herbert and John Bunyan.” Paper read at Conference on Christianity and Literature, Baylor University, October 7-8, 1983.